Privacy Policy

At InstantEDI, a product of Stronger eCommerce, we believe in transparency and the importance of protecting your privacy. Located in NJ, our mission is to simplify your EDI connections without compromising the confidentiality of your data.

Contact Information

For questions, clarifications, or concerns related to your privacy, please don’t hesitate to contact us at edi@strongerecommerce.com.

Data Collection

We're committed to ensuring that you understand what data we collect:

• Shopify Store Data: Information related to your store products and orders.
• Customer Data: Details of your customers that are essential for EDI connections.
• EDI Connectors Input: Data merchants provide, which is necessary for establishing and maintaining EDI connections.

We process only the minimum personal data required to provide functionality to merchants, as required by Shopify’s data protection requirements.

Data Usage

The essence of our data collection revolves around providing a seamless EDI connection experience:

• Integration: We use the data to bridge your Shopify store with EDI providers, ensuring orders, inventory, and other relevant data sync without hitches.
• Control: Merchants retain full autonomy. Whether you want to test, pause, or activate a live connection, the power lies in your hands.

Processing is limited to these stated purposes, in accordance with Shopify's data protection requirements.

Data Sharing

Your trust is paramount:

We respect your data and do not engage in sharing, selling, or trading it with third-party entities, except for backend services required for the functionality of our app.    

Data Retention and Deletion

Your data is retained only for the duration it is needed to provide our services:

• Retention: We hold onto your data as long as you're using our services.
• Deletion: If you decide to terminate a connector or your account, we ensure the associated data is eradicated from our systems within 48 hours of deleting a connector or upon app uninstallation.

User Rights

Empowerment and access are core values:

• Control: Manage your data and connectors directly from your Shopify store.
• Assistance: For any specialized data requests or concerns, our team is ready to assist. Typically, all associated data is wiped clean upon app uninstallation.

Data Security

Your data's safety is a top priority:

• We incorporate industry-leading security protocols and robust authentication systems to ward off unauthorized access and potential breaches.
• All data is encrypted at rest and in transit.
• Data backups are encrypted.
• We limit staff access to protected customer data.
• Strong passwords are required for staff accounts.
• An access log to protected customer data is maintained.
• We have implemented a data loss prevention strategy and a security incident response policy to further protect your personal information.

Policy Updates

Staying informed is essential:

• We're committed to keeping you in the loop. Should any modifications occur in this privacy policy, rest assured, we'll notify you within the app promptly.